Frequently Asked Questions
Welcome to Oldest Republic. We've answered some of the most common questions to help make your shopping experience as seamless as possible.
Orders
How do I place an order?
Simply browse our collections, select your preferred size and color, add the item to your cart, and proceed to checkout. You'll receive an order confirmation email once your purchase is complete.
Can I change or cancel my order?
We begin processing orders quickly to ensure timely delivery. If you need to make changes or cancel your order, please contact us as soon as possible. While we'll do our best to assist, we cannot guarantee changes once an order has entered processing.
How can I check my order status?
Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow your package throughout its journey.
Shipping
How long does shipping take?
United States
- Standard Shipping: 3–7 business days
- Express Shipping: 2–3 business days (where available)
International Orders
- Estimated delivery: 7–21 business days
Shipping times may vary depending on your location and customs processing.
Do you ship internationally?
Yes. Oldest Republic ships to most countries worldwide. Shipping availability and delivery times may vary by destination.
Will I have to pay customs or import duties?
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the customer.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for eligible items that are unworn, unwashed, and returned with their original tags attached.
Please refer to our Return Policy for complete details.
Can I exchange my item?
Yes. We offer exchanges for eligible items, subject to availability. If the requested size or color is unavailable, we'll offer a refund or store credit where applicable.
What items cannot be returned?
The following items are not eligible for return unless they arrive damaged or defective:
- Caps
- Scarves
- Gift cards
- Final Sale items
- Clearance merchandise
- Customized products
Products
How do your products fit?
Most garments feature a relaxed luxury fit and run true to size.
For a more oversized look, we recommend sizing up.
Please refer to the Size Guide on each product page for detailed measurements.
What materials do you use?
Our garments are crafted using carefully selected premium fabrics designed for exceptional durability, refined structure, and everyday wear.
Fabric composition is listed on each individual product page.
Will sold-out products be restocked?
Some signature essentials may return, while limited collections may not be restocked once sold out.
Subscribe to our newsletter to receive updates on future releases and restocks.
Payments
What payment methods do you accept?
We accept major credit and debit cards, along with secure payment methods available through Shopify at checkout. Available payment options may vary depending on your location.
Is my payment information secure?
Yes. All payments are processed securely using trusted third-party payment providers. Oldest Republic does not store your complete payment card information.
Customer Support
How can I contact Customer Support?
If you have any questions about your order or our products, we're happy to help.
Email: support@oldestrepublic.com
When can I expect a response?
Our Customer Support team typically responds within 1–2 business days.
Brand
What is Oldest Republic?
Oldest Republic is a modern luxury apparel brand rooted in timeless craftsmanship, understated design, and enduring heritage. Every collection is created with premium materials and refined construction for those who believe that true luxury is carried—not announced.
How do I stay updated on new collections?
Subscribe to our newsletter and follow Oldest Republic on social media to receive exclusive updates on new arrivals, limited releases, and special announcements.