Oldest Republic, every piece is thoughtfully crafted with exceptional attention to detail and quality. We want you to be completely satisfied with your purchase. If your order isn't quite right, we're here to help.

Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return, items must be:

• Unworn and unwashed
• In their original condition
• Free from stains, odors, or damage
• Returned with all original tags attached
• Returned in the original packaging whenever possible

Items that do not meet these conditions may not be eligible for a refund.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

• Caps
• Scarves
• Gift cards
• Final sale items
• Clearance merchandise
• Personalized or customized products

Exchanges

If you need a different size or color, we are happy to offer exchanges for eligible items, subject to product availability.

If the requested item is unavailable, a refund will be issued to the original payment method or store credit may be offered, depending on your preference.

Damaged or Incorrect Orders

Please inspect your order upon delivery.

If you receive:

• A damaged item
• A defective product
• An incorrect item

Contact our Customer Support team within 7 days of receiving your order. Please include your order number and clear photos of the issue so we can resolve it as quickly as possible.

Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear in your account, depending on your financial institution.

Original shipping charges are non-refundable unless the return is the result of our error or a defective product.

Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect, damaged, or defective.

We recommend using a trackable shipping service, as Oldest Republic cannot be responsible for returns lost or damaged during transit.

Order Cancellations

Orders are processed promptly to ensure timely delivery.

If you need to cancel or modify an order, please contact us as soon as possible. While we will do our best to accommodate your request, we cannot guarantee changes once an order has entered processing or has been shipped.

Final Sale Items

Products marked as Final Sale or Clearance are not eligible for returns, exchanges, or refunds unless they arrive damaged or defective.

How to Start a Return

To begin a return or exchange, please contact our Customer Support team with:

• Your order number
• The item(s) you wish to return
• The reason for your return

Our team will provide return instructions and assist you through the process.

Contact Us

For any questions regarding returns or exchanges, please contact us:

Oldest Republic

Email: support@oldestrepublic.com

Our team is committed to providing a seamless experience and will respond as quickly as possible.